Website terms of use

1. Who we are and what these terms cover

1.1 slashturn.com (the site) is run by Slashturn Ltd, a company registered in England and Wales with company number 15572184, whose registered office is 56b Ridgway, London SW19 4QS. Slashturn Studios is our trading name. “We”, “us” and “our” mean Slashturn Ltd. “You” means anyone using the site, and, if you use it on behalf of a business, that business as well.

1.2 These terms apply to your use of the site, including any page, article, tool, form or download on it. By using the site you accept them. If you don’t accept them, please don’t use the site.

1.3 These terms do not cover work we do for you. If you become a client, our work is governed by the written proposal, statement of work or agreement we both sign, and that agreement wins over anything on this site. Our own apps and products have their own terms. Our privacy notice and cookie policy also apply to your use of the site.

1.4 You can contact us at hello@slashturn.com, or by post at the registered office above.

2. The site is information, not advice or an offer

2.1 The content on the site is general information about us and our work. It is not professional, technical, legal, financial or other advice, and it is not tailored to your circumstances. You must not rely on it as advice. Get advice that fits your situation before you act, or don’t act, on anything on the site.

2.2 We try to keep the site accurate and up to date, but we do not promise that anything on it is accurate, complete or current. Descriptions of past projects, timescales, cost ranges, results and examples describe particular situations; they are not a promise that you will get the same.

2.3 Nothing on the site is an offer we are bound by. Prices, ranges, timescales and descriptions of services are an invitation to talk to us. A contract only exists once we have both agreed a written proposal or agreement. Sending us an enquiry, booking a call or receiving a reply from us does not create a contract.

2.4 Articles and other content may mention third-party products, services or prices. Those can change without notice and we are not responsible for them.

3. Using the site

3.1 You may use the site for lawful purposes only. You must not:

(a) use it in a way that breaks any law or regulation, or is fraudulent or harmful;

(b) try to get unauthorised access to the site, the server or database it runs on, our content management system, or any system connected to it, or test its security without our written permission;

(c) introduce viruses, malware or other harmful material, or attack the site through a denial-of-service attack or similar;

(d) interfere with or get round any security feature of the site, including spam protection on our forms;

(e) send us anything through our forms that is unlawful, defamatory, abusive, or that you don’t have the right to send, or use our forms to send unsolicited marketing;

(f) copy, scrape or extract content from the site in bulk, or in a way that puts an unreasonable load on it, except as allowed in clause 4.3;

(g) pretend to be someone else, or suggest that we endorse you or are connected with you when we are not.

3.2 We may restrict or block access to the site, or to any part of it, for anyone we reasonably think is breaking these terms, without notice.

3.3 You must not use the site if you are under 18. It is meant for businesses and adults.

4. Who owns what

4.1 We own, or are licensed to use, all intellectual property rights in the site and its content: text, design, graphics, code, logos, the Slashturn Studios name and marks, and the selection and arrangement of it all. Third-party names and logos shown on the site (for example in case studies) belong to their owners and are shown with permission or as factual reference.

4.2 You may view the site, print or download extracts for your own reference, and share links to it. You may quote short extracts with a clear credit to Slashturn Studios and a link to the page.

4.3 Search engines and AI answer services may crawl, index and summarise the site in line with our robots.txt, as long as they credit and link back to us where they show our content. This permission does not extend to copying the site or substantial parts of it to republish, sell, or present as someone else’s work.

4.4 Otherwise, you must not copy, change, republish or commercially exploit any part of the site without our written permission. You must not remove copyright or other notices, or use our name, logo or marks in a way that suggests we endorse you.

5. Links

5.1 Links from the site to other sites are there for your information. We don’t control those sites, and we are not responsible for their content, their availability, or how they use your information. A link is not an endorsement.

5.2 Linking to the site. You may link to any public page of the site, as long as you do it fairly and lawfully and don’t damage our reputation or take advantage of it. You must not suggest any association or endorsement that doesn’t exist, frame the site on another site, or link from a site that contains unlawful or offensive content. We can withdraw this permission at any time.

6. What you send us

6.1 If you send us ideas, feedback or suggestions through the site, you agree we may use them without owing you anything, unless we have agreed otherwise in writing. Please don’t send us anything confidential through the site’s forms; if you need to share something confidential, tell us and we will agree how.

6.2 If you send us anything through the site, you promise it is accurate, that you have the right to send it, and that sending it doesn’t break any law or anyone else’s rights.

7. Availability, changes and security

7.1 The site is provided free of charge, “as is” and “as available”. We don’t promise that it, or any content on it, will always be available, uninterrupted, secure, or free of errors or viruses. We may change, suspend or withdraw any part of the site at any time without notice.

7.2 You are responsible for the technology and connection you use to reach the site, and for using your own virus protection.

8. Our responsibility to you

8.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or anything else that cannot lawfully be limited or excluded.

8.2 If you use the site as a business (including as a sole trader, or as an employee or agent of a business):

(a) we exclude all implied conditions, warranties, representations or other terms that may apply to the site or its content, to the fullest extent the law allows;

(b) we are not liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the site, or your use of or reliance on any content on it;

(c) in particular, we are not liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; loss or corruption of data; or any indirect or consequential loss or damage;

(d) if, despite clause 8.2(b), we are found liable to you, our total liability for everything arising under or in connection with your use of the site is limited to £100. This clause does not affect any liability we have under a separate signed agreement with you, which is governed by that agreement.

8.3 If you use the site as a consumer (for purposes wholly or mainly outside your trade, business, craft or profession): we provide the site for domestic and private use only. We are not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but not for loss or damage that is not foreseeable. Nothing in these terms affects your legal rights as a consumer.

8.4 Viruses. We are not responsible for any loss or damage caused by a virus, denial-of-service attack or other harmful material that may infect your equipment, programs, data or other material because you used the site or downloaded anything from it, or from any site linked to it, unless it was caused by our failure to take reasonable care.

8.5 Content provided by others and other sites. We are not responsible for the content of sites linked from ours, or for any loss or damage that may come from your use of them.

9. If you break these terms

9.1 If you use the site as a business and you break clause 3 or clause 4, you agree to compensate us for any loss, damage, cost (including reasonable legal costs) or liability we suffer as a result, to the extent it was caused by your breach.

10. Automated systems

10.1 Some of our communications are prepared or sent by automated systems, including an AI assistant. We are responsible for what our systems say. If you would rather deal with a person, ask in any reply or email hello@slashturn.com, and a person will take over. Our privacy notice explains what is automated and why.

11. Changes to these terms

11.1 We may change these terms from time to time. The version and date at the top of this page show which version is in force. Each time you use the site, the version in force at that time applies, so please check this page now and then. Earlier versions are kept and we will send you the version that was in force on a given date if you ask.

12. General

12.1 Severability. If a court or other authority decides any part of these terms is unlawful or unenforceable, the rest stays in force.

12.2 No waiver. If we don’t enforce any part of these terms straight away, we can still enforce it later.

12.3 Nobody else can enforce these terms. These terms are between you and us. No one else has any right to enforce them, and the Contracts (Rights of Third Parties) Act 1999 does not apply.

12.4 Transfer. We may transfer our rights and obligations under these terms to another organisation, for example if our business is sold.

12.5 Whole agreement about the site. These terms, with our privacy notice and cookie policy, are the whole agreement between you and us about your use of the site. They do not replace any separate signed agreement between us.

13. Complaints, law and courts

13.1 If you have a complaint about the site, email hello@slashturn.com with what went wrong. We will reply within 10 working days. Please contact us before starting any claim, so we can try to put it right. This does not stop either of us going to court if we need to, and it does not stop time running on any legal deadline.

13.2 These terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the site, are governed by the law of England and Wales.

13.3 If you use the site as a business, the courts of England and Wales have exclusive jurisdiction.

13.4 If you use the site as a consumer, the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts, and you keep any protection given to you by the mandatory law of the country where you live.